This chapter in the supply chain management course introduces you to the world of supply chain management. Be able to explain the main facets of supply chain management and provide many examples of supply chain management. Logistics is also defined with examples provided, and supply chain and logistics are compared. The characteristics of the supply chain are covered, including the role of the customer and supplier. The supply chain flow is introduced, encompassing Supplier, Transport, Reception, Production, Transport, and Client. Supply chain concepts are explained as well, including lead time, manufacturing strategies, and manufacturing design approaches.